Return Policy

Let Us Brew Coffee Co. First Order Satisfaction Guarantee and Return Policy

Our Commitment to Your Coffee Experience

At Let Us Brew Coffee Co., we're dedicated to delivering freshly roasted, premium coffee straight to your doorstep. We're so confident in the quality of our coffee that we offer a unique satisfaction guarantee for your first order.

First Order Guarantee Terms

We understand that finding your perfect brew is a personal journey. That's why we've crafted this special policy for new customers:

  • This guarantee applies exclusively to your first order with Let Us Brew Coffee Co.

  • If you're not completely satisfied with your initial purchase, we'll make it right - no questions asked.

  • You don't need to return the coffee to receive a refund or replacement. We trust your judgment and value your feedback.

How to Claim Your Guarantee

We've made the process simple and straightforward:

  1. Contact our customer service team within 7 days of receiving your first order.

  2. Provide your order number and the email address used for the purchase.

  3. Briefly explain why the coffee didn't meet your expectations.

  4. Choose between a full refund or a replacement with a different coffee from our selection.

Our Promise

Your satisfaction is our top priority. We're committed to ensuring that every cup of Let Us Brew Coffee Co. coffee is a rich and indulgent experience. This guarantee reflects our confidence in the premium quality of our freshly roasted beans and our dedication to your coffee journey.

Return Policy for Subsequent Orders

While we're thrilled to offer our First Order Satisfaction Guarantee, we want to be transparent about our policy for subsequent orders. Due to the perishable nature of our freshly roasted coffee, we are unable to accept returns or provide refunds for orders beyond your initial purchase. We take great care in ensuring the quality and freshness of every batch we send out, and we're confident that once you've found your perfect brew, you'll be delighted with every subsequent order.

If you have any concerns or questions about your coffee after your first order, please don't hesitate to reach out to our customer service team. We're always here to help and ensure you're getting the most out of your Let Us Brew Coffee Co. experience.

Contact Us

If you have any questions about our First Order Satisfaction Guarantee, our return policy for subsequent orders, or need to make a claim, please don't hesitate to reach out. Our team is here to assist you and ensure your Let Us Brew Coffee Co. experience is nothing short of exceptional.

1vxtprsdlr@gmail.com

 

Terms and Conditions

  • The First Order Satisfaction Guarantee is valid for 30 days from the date of delivery of your first order.

  • Limited to one claim per household.

  • Let Us Brew Coffee Co. reserves the right to modify or discontinue this guarantee at any time.

  • This guarantee does not affect your statutory rights.

  • For orders after your first purchase, no returns or refunds will be accepted due to the perishable nature of our product.

Thank you for choosing Let Us Brew Coffee Co. We're excited to be part of your coffee journey and look forward to serving you the perfect cup, every time.